Level 2 Award in CCTV Operations (Public Space Surveillance) (QCF),

FREE CCTV training with FREE SIA Badge*


What is a CCTV Operator?

Closed Circuit Television (CCTV) operators carry out guarding activities using closed circuit television equipment, to either monitor the activities of members of the public in a public or private place, or to identify a particular person.

Level 2 Award in CCTV Operations (Public Space Surveillance)

This accredited qualification is ideal for anyone wishing to work as a CCTV operative, as it provides the necessary skills and knowledge to apply for an SIA licence in this field. It has been developed to meet the requirements of the Security Industry Authority (SIA). Subjects covered include roles and responsibilities of CCTV operators, codes of practice, operational procedures and guidelines, CCTV equipment and operation and surveillance techniques

How much does this course cost?

*If you are…..

  • Aged between 18-24 years old,
  • Live in or around the London area,
  • and out of work,

…….Then this course is totally free to you.

**If you are aged over 24 and/or live out of the london area you can join the course but we can not offer this for free. The cost to you would be £200 for the 4 days training and £220 for the SIA badge, plus vat**

What does the course cover?

Unit 1: Working in the Private Security Industry - Core Learning for Common Security Industry Knowledge – 1 day

  • Awareness of the Law in the Private Security Industry
  • Health and Safety for the Private Security Operative
  • Fire Safety Awareness
  • Emergency Procedures
  • The Private Security Industry
  • Communication Skills and Customer Care

Assessed by a 40 minute, 25 question multiple-choice examination.
Candidates must achieve a score of at least 18 out of 25 to pass this unit

Unit 2: Working as a CCTV Operator CCTV Operations (Public Space Surveillance) – 2 days

  • Introduction to the Roles and Responsibilities of the CCTV Operator and other CCTV Staff
  • Codes of Practice, Operational Procedures and Guidelines
  • CCTV Equipment and its Operation
  • Control Room Communications and Access Control
  • Legislation
  • Dealing with Incidents
  • CCTV Surveillance Techniques
  • Emergency Procedures in the CCTV Control Room
  • Health and Safety at Work in the CCTV Environment

Assessed by a 1 hour 40 question multiple-choice examination.
Learners must achieve a score of at least 28 out of 40 to pass this unit.

Unit 3: Practical use operation of CCTV equipment – 1 day

Assessed by the tutor and externally moderated by HABC to pass this unit.


How do I get on the Course and get my SIA badge?

  • Send us your request to join the course.
  • One of the team will contact you and invite you to a meeting in Stratford London.
  • You will then get your training date for the course and asked to bring ID (Passport or Driving Licence) and proof of address (Bill or Bank Statement) to the training.

To obtain the SIA licence this is split into two parts. 

  1. The 4 day training course with a test at the end, you then gain a level 2 certificate for passing.
  2. We send the SIA License Application to the Security Industry Authority (SIA) on your behalf.  It can take up to 40 working days for the SIA to process your application.

Then your CCTV SIA badge is sent to you. When you receive your license you can work as a CCTV operator anywhere in England, Wales and Scotland.


Where is the CCTV Training?

The 4 day CCTV Operator Level 2 training will be held in Stratford London and is walking distance from the train station.


What's the Wage?

Guideline only: CCTV Operators are mostly paid on an hourly basis and earn around £8 to £10 per hour. Some can earn more, this will depend on the premises.


Will I Pass the Criminality Checks?

A criminal record will not always exempt you from obtaining your SIA licence/card, but the SIA will have to look at it on a case by case basis. If you do have a criminal record you can click on the link to the SIA webpage and complete the Criminal Record Indicator and this will let you know if you will be able to obtain your SIA once you have successfully completed the training.

Click her for the SIA Criminal Record Indicator


To apply for this course please Contact us



Highfield Awarding Body for Compliance (HABC) is the UK’s leading awarding organisation for compliance qualifications and is recognised by Ofqual, the Welsh Government and SQA.


EndeavourUK is an Approved HABC Centre





To apply Contact us